Frequently Asked Questions
FAQ
Description FAQ
Our customer service is available Monday to Friday: from 8 AM to 7 PM.Average response time: 24 hours
What ingredients are used in the products?
The products are formulated with carefully selected ingredients, such as gold powder and pure argan oil, to offer effective, natural and luxurious care.
Do the products contain sulfates, parabens, or silicones?
No, the formulas are free of sulfates, parabens, silicones and other harsh chemicals. They respect the health of the hair and scalp.
Are the products suitable for sensitive scalps?
Yes, gentle and natural formulas are suitable for sensitive scalps and allergy sufferers.
Are the products suitable for all hair types?
Yes, all formulas are designed to enhance every hair type, whether dry, oily, curly, straight or colored.
How to use the Golden Sand Ritual?
Shampoo is applied to gently cleanse, conditioner to nourish and protect, and serum to enhance shine and seal in moisture.
What is the shelf life of the products?
The products have a shelf life of 12 months after opening. It is advisable to store them in a cool, dry place.
Are the products environmentally friendly?
Yes, recyclable packaging and natural formulas are preferred to minimize the environmental impact.
Our customer service is available Monday to Friday: from 8 AM to 7 PM.Average response time: 24 hours